Design trends change. As we approach a brand new year, you should pay attention to new trends you can apply to your website to make sure your site stays up to date. Here are some of the IT site trends for the upcoming year: 1. Heavy Use of Whitespace Many people underestimate the power of […]
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The key to any company’s success is customer service. Granted, you do need to provide good products or services; but the cherry on top, the big kahuna, what keeps customers coming back for more is their customer experience. Therefore, it’s crucial to pay attention to trends so that you can identify what’s working and what […]
When it comes to keeping your customers happy, providing them with a voice is crucial. And the channels you provide them to speak that voice through matter more than you may think. That feedback can prove to be invaluable toward improving your business’ customer experience and retention. One of the best ways to gather that feedback is through online […]
As consumers are increasingly connected, it has become more difficult for providers to design effective communication campaigns without creating a dedicated online platform beforehand. While many have jumped on the bandwagon, others may find the process as a whole to be rather daunting. In the following paragraphs, you will be reading about our suggestions of […]